Suggestions are welcome.The official marketing text of I.R.I.S.
#What is readiris pro 12 software#
Other companies, more familiar with Mac software development, may license the same OCR engine that forms the core of this product. No other Mac software products have issues like this. The company does not seem able or willing to address these issues, which seem to stem from very simple technical details of installation or file layout. Excellent, pro-quality OCR capabilities wrapped in a mess that is (at best) hard to figure out, and at worst will not work at all. But given the product's prominence in a mostly-empty field of OCR software for the Macintosh, you should know what you're getting into. Long, negative rants like this make the reviewer look like an arse. I only tested documents written in English. Saving as a MS Word file often produces unusable results, but this is the case with other OCR software.
#What is readiris pro 12 pdf#
Opening an image, TIFF, or PDF file via the File menu works fine, and the software does a great job of recognizing the documents and saving to PDF. You have to click on unusual icons to modify cryptic options. Dragging files into this window does nothing. If you can get the product to run, it displays a huge window that covers up your screen but has no other purpose. But there is no excuse for this sort of bug in commercial software. I understand that software from other environments (Windows, Linux) may expect very specific file system layouts.
I was able to re-package software so that it can operate as a standard Mac application, and handle being moved around with no weird permissions. I've ported (re-written) software that was developed on Linux to the Mac environment. These instructions suggest that the tech support people know what is causing this issue - so why doesn't the required 12.0.5 Updater perform these actions? Modifying permissions on a hidden support folder is a standard operation of an Installer.app package, and the 12.0.5 Updater requires administrator rights to install. I wouldn't be able to talk my Mom through this one over the phone. In practice, this hack might work around the problem this software creates, but WTF? Instructions to modify permissions on this folder - that could be a very dangerous operation. The instructions tell the user to modify the file permissions on the "/Library/Application Support" folder. The company added an item to this product's FAQ web page at - as I write this, it is the last such FAQ item on the page. This is not a standard OS X dialog a Mac user would not perform a common procedure in response to such a message. Doing so does nothing to resolve the issue. Now instead of silently refusing to launch, the program displays a dialog which says "Administrator rights are required to run this software for the first time." The only option is to click a "Quit" button to dismiss the dialog. In 2010, the company released an update, version 12.0.5 Updater. I have not been able to get a response from the company addressing this specific issue. Reporting this as a bug (which should be very easy to fix) is not possible. If this user ID does not exist, then the product will not work: it crashes immediately upon launch with no diagnostic information or feedback. The software installs with hard-coded file permissions (user ID 501) into the /Applications folder. When I can get it to work - and I have been a Mac, Windows, and Linux application developer - then it does a fantastic job of recognizing the text and creating PDF documents.īut the product does not work with OS X Mountain Lion. This product is clearly a port from another platform. (.although the installer application was blocked by OS X Gatekeeper - just control-click on the installer and choose "Open")
#What is readiris pro 12 download#
UPDATE: I WAS ABLE TO CONTACT READIRIS TECHNICAL SUPPORT AND WAS ABLE TO DOWNLOAD READIRIS PRO 12.0.6 - WHICH WORKS WITH MOUNTAIN LION.
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